Reference

p2b Terms for India Accounts

These Terms explain how your p2b account, wallet actions, and game access work in India when local law permits access.

India accessLocal-law useAccount rulesWallet terms
p2b p2b Terms for India Accounts
CONTACT CHANNELS

Help With The Terms

If you have a question about a clause, a change request, or the current wording, use the contact path inside your account or the form linked here.

Email the terms desk Use the email link in your account area for clause questions, closure requests, or correction requests. We answer against the current posted wording and, when needed, ask for a short check so the reply fits your record.
Message in your account Send a dated message after sign-in when you want us to explain a clause, note a change in status, or confirm which version applies. Keeping it inside your account helps us match the request to the right profile.
Use the contact form If you are not signed in, the contact form is the quickest path. Add your account ID, state, and the clause you want checked so we can route it to the right team and avoid delays.
RECORD KEEPING

Records Behind The Terms

We handle this policy area with the same record controls we use for account actions. Changes to the Terms are dated and stored, cookies keep session settings and language preferences, and security…

Data handling

We keep only the account and transaction records needed to run the site, settle your requests, and answer disputes about these Terms. Those records are handled under our privacy settings and local-law requirements, not for unrelated use.

Cookie use

Cookies store session state, language, and device checks so we can keep your login active and remember page settings. You can clear them in your browser, but some sections may then ask you to sign in again.

Account security

Use a strong password, keep your phone and email current, and let us know quickly if something looks wrong. We may pause access while we verify a change request or unusual login pattern tied to your account.

Retention period

We retain records for the period needed to meet legal, tax, and dispute-handling duties, then remove or anonymise them where our retention rules allow. Some entries may stay longer if a claim is still open.

Who to contact

For anything tied to these Terms, contact the support route linked inside your account. Add the relevant page, date, and request type so we can answer with the right record and version.

Request changes

If you want a correction to account details or a copy of the latest wording, send a written request. We will confirm what can be changed, what must stay on record, and why.

Common Questions On Terms

These questions focus on what matters when you open an account, check a new date, or ask us to change a record. If a state rule differs from this page, local law decides and we follow that position. For anything specific to your account, use the support route linked inside your profile so the reply matches your details. That keeps your request tied to the current wording and avoids mixing it with older versions.

They apply from the moment you use the site, open an account, or submit a request linked to your profile. If you later stop using the service, the parts on records, disputes, and contact still continue where needed.

Yes. Access depends on local law, and some parts may not be available in every state or territory. If the law changes, we adjust access and keep the posted Terms aligned with the allowed scope.

We can update them when our process, records, payment flow, or support route changes. The latest posted version applies from its effective date, so it helps to check the page before you make a request.

We use account details to verify identity, secure logins, process requests, and keep a record of actions tied to your profile. We do not need extra details beyond what is needed for those purposes and legal duties.

Send a message through the support route in your account and ask for the current version. We will point you to the posted page and explain which date applies to your account state.

Use the contact path linked in your account and say what you want corrected or closed. We may ask for a short verification step so the request is tied to the right profile.

Contact us before you continue using the site. We can explain the clause, note your objection, and tell you whether your account can stay active under the current local-law position.